Jody had a unique position of employment – one that most people would probably enjoy. Though it did have its draw backs, allow me to explain…

Jody visited the R&H Discount Emporium to buy stockings. When she arrived, she headed to the information desk to inquire about where she could find the item. Sarah, the very polite clerk, gave her the information and sent Jody on her way.

Jody walked toward the self that held the stockings. Fifteen feet away from her goal, Jody purposely knocked over a display of “malted milk balls” that were on a shelf near the stockings. The nearby clerk, Tre, rushed over screaming, “do you realize how long that will take me to restock!” Jody was unhappy with Tre’s rude tone but, true to her nature, she walked off.

What no-one knew, but would find out the next morning, is that Jody was a “mystery shopper” sent by the store to conduct research on how employees functioned. Pursuant to her report, Sarah was promoted to a higher position, and commended for her customer service skills. Tre, on the other hand, was given a pink slip and let go. He had to take a trip to the unemployment line.

The moral of this story: you, the consumer/customer, must be treated with respect in all situations. Understand that companies must serve your needs and not their own. Never allow your rights or freedom to be compromised. You’re the reason why businesses exist!